Vinted Shoppers Express Frustration About Sizing Changes
Vinted users have been reacting angrily due to a modification that led to items being listed as the wrong size.
The second-hand shopping app has revised its sizing categories for female and kids' apparel without notifying all users about the change.
Digital Channels Reaction
Many shoppers and sellers have taken to social media saying Vinted listings now show a different size category compared to what was initially listed as a result of the reclassification.
Vinted explained the revised method more closely matches comparable marketplaces.
The platform has recommended to check their listings and adjust the sizing manually if necessary, which has left users frustrated.
Measurement Approach Modifications
Before the change, the measurements included one number and one letter, like S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range like S/UK 8-10.
In some cases, the sizing has been recategorised - like an L measurement used to be a 12 but currently displays as UK 16-18.
Member Experiences
One content creator, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Stephanie Gallen, based in Glasgow, explained products she uploaded on Vinted with size 14 labels were displaying on the service as larger sizing 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she explained.
Manual Updates
Charlotte Lunn, from Derby, explained she became annoyed by the change as she had to manually change the sizing for "all her products".
"Personally, this is quite irritating, because of my ongoing medical condition and platform income has been essential after experiencing income reduction," she explained.
Marketplace Information
The service features exceeding 100 million users, including 18 million in the UK.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This is not the initial instance that an unexpected update to the app has proved unpopular: last year, the platform withdrew an update concerning shipment methods due to shopper criticism.